Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email with tracking details (if available).

Shipping Time

We currently offer shipping to Malaysia.

Estimated delivery time: 5–10 business days

Please note that delivery times may vary depending on:

  • Your location
  • Customs clearance procedures
  • Courier delays
  • Public holidays or peak seasons

Shipping Fee

Shipping fees will be calculated and displayed at checkout based on your delivery address and order details.

Order Tracking

Once your order has been shipped, tracking information will be provided so you can monitor your package.

Please allow 24–48 hours for tracking information to be updated after shipment.

Customs & Import Duties

Customers are responsible for any customs fees, taxes, or import duties that may apply to their orders.

We are not responsible for delays caused by customs inspections or clearance processes.

Delivery Issues

If your order does not arrive within the estimated delivery timeframe, please contact our customer support team. We will assist you in checking the shipment status.

Please ensure that your shipping address and contact information are correct before completing your order. We are not responsible for delays caused by incorrect or incomplete delivery information.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Whatsapp: +85294547045